Job Description

Collective Tour    :  Responsible in all the Sales & Operation Process

Incentive Tour     : Depending on client situation in coordination with B.D Team, responsible in the entire   operation process and reinforce the sales process in order to get a finaldeal under the guidance of management team

1.       Travel Itineraries preparation and price calculation must be accurately described as spelling, photography matching, and selling Price without any mistakes/error. (Calculation and selling price of all Incentive Tours must be sold under management approval)

2.       By continuously checking the market's needs and comparing competitor’s information, trip  quality must be excellent and selling price must be best offer.

3.       Quotation & Travel Itineraries must be accomplished within a deadline for all incoming inquires. (If necessary, all the team members of tour dept may need to work O.T)

4.       Once the trip is confirmed, all passengers' special request (meals, seats, accommodation, etc..) and visa   requirement & payment process must be performed by directly communicate in detail with customer/client according to company’s S.O.P

5.       Take prompt action for all the customer’s request, complaint & any on the spot changes during the trip by keep in touch with tour leader just in time

6.       Package tour sales report (all the E.O, Sales invoices & expense with checker’s sign) must be reported to finance manager/C.A within 03working days after the tour finished

7.       All the required number of customers for each collective tour must be occupied within the targeted date/deadline by putting maximum effort on sales process

8.       Overview the above mention jobs no.1 ~ 8 to all the team members. and help & coach their process whenever necessary

9.       Weekly & Monthly report to M.D and cc.to E.D at the end of the month

10.   Need to assist and help team members whenever necessary