Job Description

 Monitor deliveries and customer services.

 Check daily sales, deliveries and couriers for smooth operation.

 Oversee orders demand, shipping documents and queries.

 Communicate and adjust with sales teams and customers not to miss out information.

 Supporting order managers/specialists in the administrative duties.

 Responsible for back orders and documentation process.

 Assist to customer in the resolution of disputes.

 Take care and manage properly for returns and refusal.

 Provide continuous customer services for business improvement.