Senior Operation Executive (Customs Clearance and Freight Sections)

Work Location: Yangon

Job type: Full-Time

Posted: 04-02-2022

Salary: 600,000 - 900,000 Kya / Monthly

Email: soe.htway@40hrs.com.mm

Minimum 3 years in customer service forCustoms Clearance and ocean freight (Import & Export)
Any Bachelor Degree holder
Yellow card holder preferred

Solve daily operation problems either internally or externally caused
Ensure 100% compliance of thesystem event/data accuracy
Respond to customer complaints professionally and maintain client satisfying by ensuring the good customer service
Coordinate and liaise with internal departments on daily operations
Comply with company’s SOPs standards requirement
Control shipment expense and maximize profit
Make sure to be clearly understand customer’s SOP ,deadlineand requirements .
Need to understand our client’s needs and provide the best support in achieving their expectations
Coordinate and help provide full support tojunior team
Ensure compliance of the department KPIs set up
Negotiationwith customer compliant and Claim
Expertise on Customs Clearance process and Freight arrangment
Checking HS code forlicense,Non -Lincense, OGD requirement and advise for all process.
Full knowledge for Local Transportations, fleet arrangment and Incoterms
Ensure proper closing each shipment
Maintain and follow company rules, regulations and Health, Safety, Security and Environmental Standards.
Other assignments by department Manager

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