Job Description

·       Accurately input customer information, transactions, and activity records into the CRM system.

·       Update existing records to ensure consistency, completeness, and accuracy.

·       Maintain daily logs, documentation, and tracking sheets for data submissions.

·       Identify and correct data inconsistencies, duplicates, or incomplete records.

·       Validate data against source documents to ensure integrity.

·       Apply quality-control checks to maintain a high standard of data accuracy.

·       Assist in structuring datasets to support dashboards, performance metrics, and insights.

·       Work with senior team members to optimize data workflows and ensure readiness for BI tools.

·       Support the CRM team with routine administrative and data-related tasks.

·       Collaborate with cross-functional teams to ensure proper data capture and process alignment.

·       Assist in maintaining CRM documentation, guidelines, and best practices.