Associate ( Locator Relation Team- Customer Department)
Work Location: Yangon
Job type: Full-Time
Posted: 12-09-2023
Salary: Negotiate
Email: soe.htway@40hrs.com.mm
Job Responsibilities
- Handle customer’s inquiries and complaints.
- Sharing information to customers, receiving and collecting information from customers.
- Coordinate with internal departments.
- Monthly report to Officer & Assistant Manager
- Meeting arrangement with locators & respective internal departments
- Prepare individual goals and action plans.
- Ability to work with team setting
Job Requirements
- Any graduate from university with a relevant customer service training certificate.
- Applicants should have 3 to 4 years’ experience in customer service that is relevant to B2C or B2B interactions
- Ability to communicate with English
- Able to use Microsoft Office & Excel very well.
- Good verbal & written communication skills, presentation skills, decision-making skills & problem-solving skills.
- Ability to interact in a positive manner with internal contacts & external contacts.
- Ability to maintain the highest level of confidentiality.
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